Private Student Loans Can Feel Overwhelming. Knowing Your Next Step Doesn’t Have To.
Start with a conversation about your situation, learn what options may be available, and determine whether a particular service may fit your circumstances.
A Simple Process Built Around Your Situation
You don’t have to know what solution you need before reaching out.
Stop wondering. Start finding answers.
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1
Talk With a Private Student Loan Counselor
Start With a Free Consultation
Tell us what’s happening with your private student loans.
During your initial consultation, you can discuss:
- Your current loan balances
- Monthly payment obligations
- Collection communications if applicable
- Variable interest rates on your loans
- Co-borrower relief from loans
- Your goals and priorities
The purpose of the initial conversation is to better understand your circumstances and determine whether a further review may be appropriate.
No obligation to move forward.
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2
Explore Your Potential Options
Find Out What May Fit Your Situation
After learning more about your situation, you may be able to explore potential services offered through independent network providers.
These may include:
Private Student Loan Debt Validation Review
If a debt collector is attempting to collect a qualifying consumer debt, federal law may provide certain validation rights.
Private Student Loan Modification
When your financial circumstances change, a modification-related strategy may be worth exploring.
Potential changes can vary and aren’t guaranteed.
Private Student Loan Consolidation or Refinancing
Managing multiple loans can make repayment feel complicated. Consolidation or refinancing may be worth evaluating if you’re considering different repayment terms.
A lower monthly payment doesn’t necessarily mean a lower total cost.
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3
Know the Details Before You Decide
Get Clear on What Comes Next
If a service appears appropriate, you’ll have an opportunity to understand the applicable process before deciding whether to proceed.
We believe you should understand:
- What the service is designed to do
- Who will provide the service
- What may be required from you
- How long the process may take
- What fees or costs may apply
- Potential advantages and disadvantages
You make the decision about whether to move forward.
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4
Move Forward With Confidence
Take the Next Step Once You Understand Your Options
If you decide an available service may be appropriate for your situation, the applicable independent network provider can explain what comes next.
Program length, eligibility, requirements, fees, and outcomes can vary.
Results aren’t guaranteed.
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How the validation process generally works
Review the Validation Information
When you receive a collection communication, carefully review the information provided.
Keep a copy of the communication.
Identify Your Questions or Concerns
Under the FDCPA, a consumer generally has 30 days after receiving the required validation information to dispute the debt or request certain information concerning the original creditor.
Submit a Qualifying Dispute When Appropriate
When a consumer makes a qualifying written dispute within the applicable period, the debt collector generally must cease collection of the disputed debt or portion until it provides the verification or other information required by law.
Review the Collector’s Response
The response can provide information that helps you better understand the account.
Getting Started May Be Easier Than You Think.
- You don’t need to understand every part of your loan agreement.
- You don’t need to know which program you need.
- And you don’t need to make a decision during your first conversation.
Private Student Loan Questions Don’t Have to Stay Unanswered.
Understand your situation. Explore your options. Take the next step with greater confidence.